Customer reviews can make or break a business.
One great experience shared online by the right person can attract new customers, but a single negative review spreads even faster, tarnishing a brand’s reputation.
Artists face the same reality in today’s hyper-connected world.
Every interaction—whether it’s how you respond to a comment, handle a sale, or engage with fans—creates a lasting impression.
Negative moments often go viral, fueling bad press and spreading quickly.
But while positive experiences may not always go viral, they still matter. They leave people feeling good, and that lasting impact can build loyalty over time.
Just as businesses aim to satisfy every customer, artists should focus on creating meaningful and positive engagements with their audience.
In the digital age, word-of-mouth is powerful, and every touchpoint counts.
"A thoughtful and deliberate approach can leave a lasting impression in a world oversaturated with content." - #EricsBlog https://blog.epr.net/share-your-art-with-care-and-purpose
It's true that thoughtful work can leave a lasting impression. It's also true that thoughtful work can just get quickly buried by algorithms and overlooked, precisely because of that oversaturation of content you mentioned in your piece. I don't mean for that to sound cynical. I like your framing a lot! And I enjoy writing thoughtful deep dives myself, so I'm on board with the idea. I just think there's more to the story.
there's certainly more to the story. i write about many of those parts of the story as well. :) https://blog.epr.net/category/artists
Touché! I'll definitely take some more time to read your work. I've been really out of the loop for the past month or so, and I've only started catching up in the past few days. Any specific pieces you'd recommend re: "more to the story"?
there’s one of those quotes I resonate with. 🫡
🥰 🙏